We were delighted at the ease with which DNA and ServiceDesk integrated and complemented each other. DNA has gone a long way to helping us resolve issues quickly.

DNA is so easy to use and helps us keep a watchful eye over students as they use computer equipment.

There may be other similar systems out there readily available, either above or below their cost, but with their excellent products, knowledge, and customer service, it is worth every penny to work with ACS, Inc. and purchase the LINK System.

Open the software, type in your message, select the users and off it goes. Invaluable piece of software to keep users informed of important notices or events.

It is a great way to notify users of system issues and know that you have got direct visibility on their screens. We previously used e-mail to send alerts, but we were not always sure users read them in a timely manner, not to mention the extra workload on the e-mail system.

We have used LINK Systems from Applied Computer Systems here at SUNY Oneonta for many years in several computer labs. They have had the desired effect of giving the instructor control of the student monitors, so the instructor can focus student attention where he or she wants it. The system is very intuitive to use and so, requires little to no training. These systems have been very dependable and for the few times we've needed it, ACS support has been very good. We are currently in the process of converting from the hardware based LINK systems to the ACS SoftLINK software based system and are having the same success with that.

We have been using Manager for years. It allows us to remote onto our clients computers with ease.

It shows who has read and acknowledged the alert from the central admin console and even gives us the ability to brand the pop-up notice with our own logo!

The features that really attracted us are the phrase matching and USB controls, both of which are much improved over our previous system, and the price being half what we were paying!

A solid product, reliable, simple, and straight forward to use and very easy to set up. Used here on a daily basis for sending messages to staff. Invaluable for IT service information and urgent messages.

Manager is very easy to configure and use.

Low resource demands, easily integrate into Active Directory. Great tool for getting important notifications right in front of staff when you need to.

Notify is an important tool in our emergency plan.

Notify has been a valuable tool for us to ensure that in the event of a "lockdown" incident, we're able to instantly communicate with users across the academy to ensure that everyone remains safe.

It attests to the old adage, "build it, and they will come." We very much value it and it's an important part of our teaching in that lab. Several colleagues in our department use it. That lab is seen as real desirable, and has made many projects possible, besides our teaching. Don't know how we did without it. I'm thinking about putting some material about it up on my website, as I think it's really a cool set of tools for us. I remember your helpfulness and support, and have appreciated them very much.

The LINK Systems are still going strong, and if asked, can highly recommend them. However, with our ever decreasing budgets, I doubt we'll be able to upgrade any time in the near future. The big problem with making a good product: They last too darn long!

ACS has a tremendous customer service record and provides top of the line products for your classroom.

DNA for us is used in a manner to keep staff more accountable for their usage of technology, which in turn means more time spent on work and less time spent surfing the web.

Notify works as advertised, easy to setup and support. It is used throughout the school for all manner of notifications, from everyday messages, to technical and alert messages.

Yes all is well with the LINK System. It is the best teaching tool I have ever used. We have new SmartBoards in our classrooms but one of my students just yesterday said they prefer the LINK System for my demonstrations. I agree.